FAQ

 Q1: Can I enjoy post-free if my shopping is over $100, as we did before?

 A: It depends. Instead of enjoying free postage, we shall give customers “Reward points” to compensate for the major shipping cost as listed below:

        Reward rate: 1 point/$10 Purchasing

                           1 point = $1 for future Deduction

Q2: Can I pick up my order at your store or at the place in Glen Waverly?

 A: Yes, you can always pick up your order at the store during working hours. You can pay online or pay at the store;  However, if you want to pick up at Glen Waverly, you need to pay in advance so that I can leave the order at Glen Waverly, or you have to contact us and pick up by appointment.

Q3: I’m a member of your store. Can I enjoy the same discount in-store as I do when shopping online?

A: Sorry, we can not link the membership at the store to your account online. However, you will enjoy the same discount on all orders online once you become a registered customer.

Q4: Can I enjoy the bulk buy price if I buy from your store?

A: Yes, but only if you have ordered in advance, or you can wait about one week till we have enough for your order. We recommend you buy online and pick up at the store when you receive our confirmation.